Client Flow
The bike owner requesting a repair
Authentication
Splashscreen
→
Log In
→
Connect w/ phone number
→
Confirm SMS code
→
Sign Up
→
Register w/ phone number
→
Confirm SMS code
→
Complete profile info
→
Choose plan
→
Payment OK?
Yes
→
Subscription confirmed
→
Loading screen
No
→
Subscription refused
→
Try again / Cancel
→
Home
Requesting a Repair
Home
→
Add address
→
Confirm position
→
In zone?
Yes
→
Choose problem
→
Finding a repairman
No
→
Show error screen
Repairman Found
Repairman found
→
Accept?
Accept
→
Repairman OTW
→
Provide Confirmation ID
→
Repair in progress
Refuse
→
Searching new repairman
Repair Outcomes (3 possible)
Repair accepted
→
Confirm repair completion
→
Confirmation popup
→
Leave review (optional)
Cancel repair
→
Choose reason
→
Confirm cancellation
→
Repair cancelled
Go to workshop
→
Accept?
→
Choose workshop
→
Open Maps
Repairman cancelled
→
Find new repairman / Cancel / Go to workshop
Error States
No connection
→
Try again
No geolocalisation
→
Try again
No more credits
→
Buy more / Go back
No repairman available
→
Try again / Cancel / Workshop
My Account (Burger Menu)
Subscription
→
Current plan · Cancel · Upgrade/Downgrade · Add credits
My account
→
Name · Email · Phone · Profile photo · My bike · Notifications
History of interventions
Redeem promo code
Support
→
Chat · Call · Write (form) · FAQ
Legal
→
Privacy · Terms · Copyright · T&C
Log Out
Depanneur Flow
The repairman accepting and completing jobs
Authentication
Splashscreen
→
Log In
→
Connect w/ phone number
→
Confirm SMS code
→
Sign Up
→
Register w/ phone number
→
Confirm SMS code
→
Complete profile info
→
Upload required documents
→
Doc status
Accepted
→
Loading screen
In revision
→
Wait for review
Refused
→
Upload correct documents
→
Home
Going Online
Home
→
Toggle
Go online
→
Waiting for job
Go offline
→
Unavailable for jobs
Job Incoming
New job popup
→
Accept?
Accept job
→
Confirm address
→
On the way · Live map
Refuse job
→
Back to waiting
On The Job
On the way
→
Action
Start job
→
Enter user PIN
→
Job in progress
Cancel job
→
Choose reason
→
Confirm
→
Job cancelled
Job Completion (3 possible)
End job
→
Confirm
→
User approval
→
Job done
Cancel job
→
Choose reason
→
Confirm
→
Job cancelled
Send to workshop
→
Confirm
→
Client notified
User cancelled
→
Job cancelled
→
Back home
Error States
No connection
→
Try again
No geolocalisation
→
Try again
Documents not verified
→
Wait / Upload correct docs
My Account (Burger Menu)
My account
→
Name · Email · Phone · Profile photo · Notifications
My documents
→
View / re-upload documents
History of interventions
Wallet
→
View earnings
Support
→
Chat · Call · Write (form) · FAQ
Legal
→
Privacy · Terms · Copyright · T&C
Log Out
75%
?
Screen
Hub / Entry point
Action / CTA
Decision
Success end state
Failure / cancelled
Alternative outcome
Sub-action
Yes / Accept / On
No / Refuse / Off